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rog phone 5 dead and does not start

Dhwanil
Star I

Starting May 3 2024 my ROG phone 5 wifi and hotspot does not work and today June 7 2024 it froze and turned off. I cannot start it. Did the soft reset with volume and power button but still does not start. 

The phone is not rooted and is updated to the latest security update that was officially provided. 

can some one help. 

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Dhwanil 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.