09-13-2023 10:51 PM
Wifi suddenly stopped working. I have contacted their email support. Going through forum that this issue was reversible. Is this so ? I think wifi is basic thing to be tested in update process. Is this really premium phone ? I'm afraid that I lost my 50k bucks believing that this is really OG phone. My bad. #ROG5S_ISSUE
09-17-2023 10:56 PM
@Suganth_Senthil
Regarding the issue you have reported, please refer to the following FAQ to see if the situation can be resolved.
https://www.asus.com/support/FAQ/1006657/
If the issue persists, we kindly request you to send your phone for repair to further investigate the matter. Once you obtain the RMA number, please provide it to me so that I can notify the service center about your case.
I have sent you a message, you can provide your contact information and RMA No through the message.
Sorry for any inconvenience it may be caused.
09-26-2023 12:25 AM
I have sent the required details to you, Kindly assist on this.