Please tell us some basic information before asking for help:
Model Name: ROG phone 5s
Firmware Version: 18.1220.2112.175
Rooted or not: Not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I JUST RECENTLY PURCHASED MY ROG 5S TOGETHER WITH AEROACTIVE COOLER 5. IT IS WORKING WELL WHEN I BOUGHT IT BUT AFTER I UPDATED IT LAST NIGHT WHEN I PUT MY COOLER ON IT SAID "AEROACTIVE COOLER PLUGGED IN" AND IT IS NOT FUNCTIONING ANYMORE. I LOOKED IN THE HARDWARE INFO SETTINGS. IT SAID AEROACTIVE COOLER NOT CONNECTED. PLEASE HELP ME.
