EftapsixosIn France, in my forums, a user who posts the same message (copy / paste) in several threads, especially written in capitals with false and incomplete information, he is banned, in your case, there is no insult, that would be a warning.
To all of you talking about motherboard replacement WATCH OUT!!
They are replacing your motherboard with refurbished - reconditioned - USED ones so ask them to put new mobos. By replacing the motherboard they are also CHANGING THE IMEI so if you have plans for reselling it know that if i was a buyer I wouldn't buy it with a different IMEI from what is written on the box.
Also if 15 DAYS haven't passed from day of purchase you might be eligible for device replacement NO QUESTION ASKED. (at least thats how it is in Europe)
Dont make this suckers in Asus any favors and ask what is your right as a buyer to ask.
Mine had problem from start with microphone, spoke with support after 15 days and they replaced my mobo with a used one and problem is still there. I'm talking with shop I bought it from to get my money back the next few days.
YOU ARE A BUYER ITS THEIR RESPONSIBILITY TO CHECK THOSE THINGS BEFORE SELLING THEIR PHONE. DEMAND YOUR RIGHTS
FunBike31This is not France... But you are free to contact the admins to get me banned.
In France, in my forums, a user who posts the same message (copy / paste) in several threads, especially written in capitals with false and incomplete information, he is banned, in your case, there is no insult, that would be a warning.
- Refurbished motherboard, for a phone :), does not even require a comment, you made me smile anyway 🙂
For your information, there is no law in EU for a refund within 15 days.
Refund within 30 days, if the product cannot be repaired or exchanged within this period, only applies for certain product and it is not compliant.
Refund within 2 years in the event of a breakdown if it cannot be repaired or exchanged or in the event of a hidden defect.
Everything else is tied to the politics of online stores and sellers. When the same teaches at a website and stores, the policy is usually different. it is often more advantageous to order online (reimbursement), in store (only if the product has not been unpacked, otherwise to have). the deadline can go from 7 days to 30 days depending on the sign. This of course if the product does not please you, in the event of a breakdown, each case is unique and may be more advantageous than the legal warranty.