ROG 5 is NOT TURNING ON. Not a big deal right? This phone and problem came altogether to everyone.

[rStar]

Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: LATEST WW. 210
Rooted or not: NOT
Frequency of Occurrence: HALF AN HOUR AGO
APP Name & APP Version (If your issue relates to the app)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Its not even charging.
Earlier speaker became dead now the whole device. ₹50k phone is showing its true color?
I chose this as non-Chinese brand phone and now i regret my decision.
Plot: While recording a game in BGMI screen became unresponsive and when i tried to turn it off and on by pressing power button phone turned off completely. Plugged in to check that charging led is Working or not. NO Its NOT.

So my question is to you mods,
If i submit my device in service center they'll first try to turn it on and check whether the speaker is working or not. If not, then another spare part order will be placed. So i reckon Its gonna take 1 month or more to fix this?

[Aryan202]

ExodusCODM

These issues are definitely linked to the last update. Sadly, mods will again turn a blind eye.

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Can a update ruin the hardware though?
The more plausible scenario was the hardware was already faulty and was bound to break in affected units in any of the updates (hence the irregular pattern of phones dying on different firmware versions) some Zenfone 8 units had the same issue

[ExodusCODM]

Aryan202

https://zentalk.asus.com/en/discussion/comment/204169#Comment_204169

Can a update ruin the hardware though?

The more plausible scenario was the hardware was already faulty and was bound to break in affected units in any of the updates (hence the irregular pattern of phones dying on different firmware versions) some Zenfone 8 units had the same issue

View post

Precisely. The first batch of rog 5 units were problematic.

[rStar]

ExodusCODM

https://zentalk.asus.com/en/discussion/comment/204243#Comment_204243

Precisely. The first batch of rog 5 units were problematic.

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LeoB00

Please tell us some basic information before asking for help:

1. Model Name: ROG phone 5
2. Firmware Version:
3. Rooted or not: Not Rooted
4. Frequency of Occurrence: Always
5. APP Name & APP Version (If your issue relates to the app): It's related to WIFI

My Phone is unable to turn on the WIFI and Hotspot. It's a brand new phone and need help

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WIFI AND Hotspot is not turning on

Check this. He says its a brand new phone.
Service center guy is right. One time repairing is mandatory. Main board failure is bound to happen.

[rStar]

Update :
Received a call from service center that phone has been repaired and speaker test is OK.

Wow repaired on same day. Going to receive it. @ExodusCODM

[FunBike31]

ExodusCODM

https://zentalk.asus.com/en/discussion/comment/204243#Comment_204243

Precisely. The first batch of rog 5 units were problematic.

View post

It was one possibility among others (identical to Xiaomi), 12 months later this single cause no longer holds water.
A few users encountered the same problem again about 3 months after the 1st motherboard change.
This problem continues to occur on Rog 5 purchased at the end of 2021, around 10 months after the launch.
The much newer ROG 5S are having the same problem, there are a fair number of cases in Asia, only satisfication, the service centers seem to be doing a better and faster job when in India.
There are other important problems, the loss of the SIM card and the fingerprint reader comes in 2nd position.
The charging problems are not negligible either, more because of the users in my opinion (bad use at night without configuration for the cut)
These Rog 5 and Rog 5 S phones are badly born, too fragile and overheating a lot
Not including the fan as on the previous series certainly didn't help. Note that this fan is incredibly efficient, lol -5° is what I get where the competition is at least -10°