ROG 5 Intermittent voice on Microphone on applications but on phone calls are clear

[jplimpin17]

Hi Guys and admin.

I am having problem with my ROG 5 that i thought they can fix with software update.

My Microphone on applications like (messenger call / or any games) are cutting but on phone calls its clear.

[keren_ASUS]

Hi @jplimpin17
Thank you for reaching out.
What firmware is your ROG 5 on? Please make sure it's on the latest one. Also, try updating the apps in which the audio is intermittent.

[jplimpin17]

Hi @keren_ASUS
Thank you for your reply.
31.0810.1226.91 that is my software version and i always update my apps.
do you have a troubleshooting method for this or app that i can download that may fix the problem ?
i checked online and there are people having same issues with mine.
maybe we can add this fix to upcoming patch or update

thank you and have a nice day

[jplimpin17]

Any update with the known issue of ROG 5 MICROPHONE NOT WORKING PROPERLY ON APP?
@Admin @Karen_ASUS @Asus5®oG

[keren_ASUS]

 hi @jplimpin17
Can you please update your device to the latest software version 31.0810.1226.114? Also:
This issue occurs on what apps and games? (Please list)
Any external device connected to phone? (Wired or bluetooth headsets, also its brand and model)
Occurrence of this issue