Rog 5 getting turn off automatically

[shahnawazhussai]

My asus rog 5 phone get turn off automatically anytime and my phone also hanging a lot after some time or use and battery performance is also poor and some time fingerprint sensor are not working properly previously I mentioned fingerprint problem but nothing happened why ?

[Lord_Messi]

shahnawazhussaingpj3786

My asus rog 5 phone get turn off automatically anytime and my phone also hanging a lot after some time or use and battery performance is also poor and some time fingerprint sensor are not working properly previously I mentioned fingerprint problem but nothing happened why ?

Rog 5 getting turn off automatically

Because their latest firmware was a crap
Previous firmware was better
Now phone is more quicker hot too

[ARP_ASUS]

Hi shahnawazhussaingpj3786,
How are you able to turn on the phone? After Auto shutdown are you able to turn it on after pressing the power button? Do you have to charge the device to turn it back on?
Can you try Factory resetting once and confirm if the issue still persists.