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Hangs on aod screen after updated to latest firmware

vipul_ddn
Star II
Please tell us some basic information before asking for help:
Model Name: rog phone 5
Firmware Version:
Rooted or not: not
Frequency of Occurrence: one a day
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My phone start hang on aod screen once a day after updating to latest firmware and also it shows sound of unlock but nothing visible except aod screen after that i have to do hard reset via buttons and it restarts and work fine and it use to do daily once a day
2 REPLIES 2

thaspitefulwun
Star III
If you turn off AOD, does it still continue to freeze and cause issues?

ARP_ASUS
Community Legend II
Hi vipul.ddn,
Kindly confirm:
Is your software version - .176
After turning off AOD does it work normally
Can you try factory reset once and confirm if it works normally