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Rog 5 died whyle charging.

SMRaul
Star I
Please tell us some basic information before asking for help:
Model Name:Asus rog 5 standard,12g rams
Firmware Version:forgot to check
Rooted or not:not
Frequency of Occurrence:once
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Soo i pluged my phone to charge(it had around 50% batery) was texting at the time and noticed the batery jumped from like 55% to 100 and completely died.Tried to turn it back on,the rog logo apeared and after that it died again.Since then i couldn't turn it back on.Dosen't apear to charge on any of the ports also tried fastboot it but nothing helped and the phone keeps getting hotter and hotter to the point i can't keep it in my hand for more then 10 secconds and from its side charger there is a faint smell burn.
The phone keeps getting hotter so i left it on the floor in my bathroom afraid it might blow up and burn up the house(no im not kidding its that hot).
Keep in mind i have phone for 5 days.I will get in contact with the place i bought it from in 2 days (unfortunantely tomorrow ill be at work the entire day)and hopefully ill manage to get a complete refund cuz i don't want to deal with this again and yes unfortunantely its the tencent version.

20 REPLIES 20

FunBike31
Community Legend I
SMRaul

As an update with the phone,i contacted the seller and becouse it still was in the 12 days return period i got a full refund and in the next few days i will send the☹️ phone back.

As a continuation,i left the phone in my bathroom on the floor ,that night, and by the time i woke up in the morning it cooled off. Still didn,t charge or start and not even the fastboot worked so its safe to say the phone is busted. Bumped down with this defect and unfortunantely i don't think im gona buy a nother one untill i see some improvements done to the phone ,if there are going to be any.

Until it died the phone performed flawlessly.


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Lol, that's always the case, except for Humans, they don't always work well before they die 😞

I have a Rog5 so it's too late for me but if I were to buy a new Tel to play or a Flasgrip for my wife I wouldn't do it right away, the 888 and 888s have come to the technological limit, I will wait for the next generation of processor engraved in 4nm and analyze their performance / consumption / heating before making a decision.
The first are in the process of being certified for the standards, the leaks should not be long and the first commercializations should be end q4 / 2021 q1 / 2022.
There will certainly be in a near period the CPU / AMD Samsung, it will certainly be interesting (the competition is always good).