RGB turn off when open camera app

[Lord_Messi]

Please tell us some basic information before asking for help:
Model Name: Asus Rog 5
Firmware Version: .86
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): camera app
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi asus team,
I want to ask you solution for my problem. After last update I cannot turn on rgb when I use camera app. It's automatically turn off when I open camera app. Any solution so I can still turn on rgb when I use camera app?

[ReaperZ_Wolf]

Sdm

Please tell us some basic information before asking for help:

1. Model Name: Asus Rog 5
2. Firmware Version: .86
3. Rooted or not: not
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app): camera app

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hi asus team,

I want to ask you solution for my problem. After last update I cannot turn on rgb when I use camera app. It's automatically turn off when I open camera app. Any solution so I can still turn on rgb when I use camera app?

RGB turn off when open camera app

The RGB used to turn up when you used to click a photo right?

[Lord_Messi]

ReaperZ_Wolf

https://zentalk.asus.com/en/discussion/50965/rgb-turn-off-when-open-camera-app

The RGB used to turn up when you used to click a photo right?

View post

Yes it was
Last .86 update ruin everything
I hope asus fix this and allow us to turn it on again when use camera app because this is only happen at rog 5
Rog 3 doesn't have any problem like this

[Lord_Messi]

@CH_ASUS @ARP @Falcon_ASUS @Christin @gustafsson.richard@GusHarmon@GusHarmon @fuselnw1 please add option to enable rgb when open camera app
This is a disaster to disabled rgb when open camera app

[Gustav_ASUS]

@Lord_Messi This behavior was changed because of user feedback saying that it interfered with taking photos, especially in low light conditions.