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RG Phone 5 Freez

SuperMario
Star I
Please tell us some basic information before asking for help:
Model Name: Asus rog phone 5 12gb ram 256gb
Firmware Version: Last Version
Rooted or not:Not
Frequency of Occurrence: before i dont have this but in One mount i have every day this
APP Name & APP Version (If your issue relates to the app):Call Of duty Mobile last version
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
======================================== Evry time start for block and the proccesor go at 80 97% when i fight whit other players and the display Freez and some time make stronge sound !

23 REPLIES 23

SuperMario
Star I
Please help me 😟

paijohn77
Star II
I am having the same issues but in Multiplayer, I believe it's either the new codm season isn't optimised properly for Rog 5 or it's Thermal Throttling caused by the increased load on the phone after all the HD graphics and HD audio added to the game this season.
Report the issue to codm via Bug Report.
For BR try this,
1) Don't turn on X Mode and reduce the screen refresh rate to 60hz. Since BR max FPS is 60.
2) Buy a Fan cooler , your temperature is at 49 Degrees, your phone is definitely Thermal Throttling.
Buy Black Shark Pro Magnetic cooler. It works better than Rog Cooler, unless you play MP competitive and want the X Mode plus activated.
My experience so far is if the temperature goes beyond 36 Degrees, you start getting micro screen stutters and Frame drops etc because of Thermal throttling.
3) Set up a Scenario Profile for the game in Armoury crate, Touch Sampling to Max , Performance Mode to 2 or even 1 for BR,
Graphics Boost to Balance, Set Refresh rate to 60 Hz for BR, Visual Enhancement off.
Network connectivity turn off Data and other dual WiFi options.
In Game reduce your graphic settings.
Overall aim is to reduce the Load on the phone so it doesn't get hot too fast.
MP is unplayable but BR can be managed using the above method.
P.S. My personal advice wait for the next update if the issue isn't fixed, return the device and buy something which hasn't got SD 888, like Black shark 4.
Thermal throttling will just get worse and your device wouldn't even last a year.
Rog 5 poor heat dissipation has ruined such a beautiful device. Sigh!


SuperMario
Star I
paijohn77

I am having the same issues but in Multiplayer, I believe it's either the new codm season isn't optimised properly for Rog 5 or it's Thermal Throttling caused by the increased load on the phone after all the HD graphics and HD audio added to the game this season.

Report the issue to codm via Bug Report.

For BR try this,

1) Don't turn on X Mode and reduce the screen refresh rate to 60hz. Since BR max FPS is 60.

2) Buy a Fan cooler , your temperature is at 49 Degrees, your phone is definitely Thermal Throttling.

Buy Black Shark Pro Magnetic cooler. It works better than Rog Cooler, unless you play MP competitive and want the X Mode plus activated.

My experience so far is if the temperature goes beyond 36 Degrees, you start getting micro screen stutters and Frame drops etc because of Thermal throttling.

3) Set up a Scenario Profile for the game in Armoury crate, Touch Sampling to Max , Performance Mode to 2 or even 1 for BR,

Graphics Boost to Balance, Set Refresh rate to 60 Hz for BR, Visual Enhancement off.

Network connectivity turn off Data and other dual WiFi options.

In Game reduce your graphic settings.

Overall aim is to reduce the Load on the phone so it doesn't get hot too fast.

MP is unplayable but BR can be managed using the above method.

P.S. My personal advice wait for the next update if the issue isn't fixed, return the device and buy something which hasn't got SD 888, like Black shark 4.

Thermal throttling will just get worse and your device wouldn't even last a year.

Rog 5 poor heat dissipation has ruined such a beautiful device. Sigh!


View post
Yes this phone is like Died ! 😔 I can't return the phone because is pass already 6 7 months I think and I don't have more the paper 😔! The First 3 months was amazing how was work I dont have no problem just about the overheating after 3 5 match but now is not possible play is overheating in 5 minutes! I try make everything down of the x mode and whit out x mode I make also profile but nothing the processor is going at 80 90 % and also the GPU and start for freezing at evry match!

paijohn77
Star II
Kind of Sucks.
Sadly I couldn't find any other solutions.
Rog doesn't even bother replying.
At this point I am downgrading to Snapdragon 870 as all the SD 888 phones overheat and will potentially develop issues.
I have always played with a Fan attached, never charged and played at the same time , as I was aware of this issue.
But my device still packed up after 8 months.
For now buying a gaming phone is a gamble.
Black Shark is good but has only 2 trigger buttons.
Red Magic apparently still has its software issues.
Next Year the new chip will have even more heating issue.
Xiaomi announced a new cooling technology if they put it in Black Shark's next model then it's worth a try.
Any how good luck.