Please tell us some basic information before asking for help:
Model Name:Asus Rog 5
Firmware Version: WW_Phone-18.0840.2112.210
Rooted or not: Non rooted
Frequency of Occurrence: Permanent
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Recently I am not able to charge my phone with the original adapter and cable.
I tested using samsung 25w charger which supports fast charging and it is able to charge it in around 2 hours.
Original Asus adapter can charge other samsung devices but not the rog phone 5. When connected it shows hypercharge but battery level remains same. I tried it on the side port but the issue remains.
I also recalibrated the battery by draining it to 0 and then fully charged it with a 10W adapter but still original adapter didn't work.
Many users have faced it and were given a solution in PM. I request to please provide me with a solution so i can hypercharge my phone with original adapter.
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@Gustav_ASUS @Irene2_ASUS
