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No network

Star I
Please tell us some basic information before asking for help:
Model Name: Asus ROG Phone 5s
Firmware Version:
Rooted or not: not
Frequency of Occurrence: Always since 4 days ago
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

My phone sudenly stop to turn wifi on. After two more days mobile betwork also stop working. I tried to hard reset but even this way wifi and mobile data stil not working. Now i can not even start my phone once it ask for connection at initial setup.


Hello, Yves_ .
We apologize for any inconvenience this may cause.
Please check the top right corner of the screen and kindly share the details requested in the PM inbox.
Thank you!

Star II

Restart the phone
Turn on Airplane Mode
Remove the SIM card
Alter Network Settings
Change Preferred Network Type
Enable Roaming Mode in your Asus ROG Phone 5s

Hope You Find This Useful,

Community Manager
Community Manager
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