No audio unless i plug in a headphone

[ExodusCODM]

Please tell us some basic information before asking for help:
Model Name: Asus ROG 5
Firmware Version: 18.0840.2112.210
Rooted or not: Not rooted
Frequency of Occurrence: all time
APP Name & APP Version (If your issue relates to the app): NA
I was using the phone normally and plugged the phone in to charge. Suddenly the phone lost all audio (media, ringtone, calls everything). I plugged in the headphone and it is working fine. I've no clue what has happened. I tried restarting and resetting, nothing worked.

[rStar]

C'mon Asus, we need a fix for this in next update.
One speaker, both speaker not working issue is rising sharply.

[ExodusCODM]

rStar

C'mon Asus, we need a fix for this in next update.

One speaker, both speaker not working issue is rising sharply.

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Did hard reset help you in anyway?

[rStar]

Sagnik1994

https://zentalk.asus.com/en/discussion/comment/203407#Comment_203407

Did hard reset help you in anyway?

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Just for 1 day. (Reset via recovery mode)
Nowadays sometimes after restart sound comes for few seconds and goes silent again.
After the Jan update i can say that Audio quality/clarity and loudness is considerably LOW.

[rStar]

Check this thread:

maxxalin2000

Please tell us some basic information before asking for help:

1. Model Name: ROG Phone 5
2. Firmware Version: 18.0840.2106.86
3. Rooted or not: No
4. Frequency of Occurrence: Permanent
5. APP Name & APP Version (If your issue relates to the app): Any audio app.

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hello, I am the owner of a brand new rog phone 5. I have had the phone for about a week and today I found that the bottom speaker has a problem. When I listen to any kind of sound the bottom speaker has some wierd sound like 'krr' or 'hrr' like a broken speaker when I turn up the volume. At most I have the impression that it stops for a second. I tried to restart phone or change out settings but the problem is there no matter what. What I didn't try is to factory reset the phone. The top speaker has no issue. When I received the phone I had no problems. I noticed the problem after I updated to FW but I'm not sure it's from the update or not. the phone is under warranty but before I return it I want to know if it is a hardware issue or it is a software bug. Any ideas? Thanks!

ROG Phone 5 Bottom Speaker Issues.

It was bound to happen someday. Our device was just waiting for a messed up update. 😆