No audio unless i plug in a headphone

[ExodusCODM]

Please tell us some basic information before asking for help:
Model Name: Asus ROG 5
Firmware Version: 18.0840.2112.210
Rooted or not: Not rooted
Frequency of Occurrence: all time
APP Name & APP Version (If your issue relates to the app): NA
I was using the phone normally and plugged the phone in to charge. Suddenly the phone lost all audio (media, ringtone, calls everything). I plugged in the headphone and it is working fine. I've no clue what has happened. I tried restarting and resetting, nothing worked.

[ExodusCODM]

rStar

Check this thread:

https://zentalk.asus.com/en/discussion/52102/rog-phone-5-bottom-speaker-issues

It was bound to happen someday. Our device was just waiting for a messed up update. 😆

View post

That's just great. I'll think twice before purchasing Asus products again. I doubt my device will ever be functional again.

[ExodusCODM]

Please shed some light to this situation, dear moderators .

[ExodusCODM]

Wow! Been 3 days and no response ... Some customer service 😊

[ExodusCODM]

@gustagpo@Gustav_ASUS @Irene2_ASUS @fussion_ASUS please confirm the issue.

[aasifwani5678]

I am also onn the same boat.no sound after 167 mb update