Please tell us some basic information before asking for help:
Model Name: rog phone 5
Firmware Version: 18.0840.2112.210
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.