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My Rog 5 after last two updates

MoL
Star I

After the update before last, phone suddenly restarted and wifi no longer functioned. The wifi chip was most likely fried.

After the last update, phone speakers no longer worked.

In short, if your rog 5 is working fine, don't update.

4 REPLIES 4

Falcon_ASUS
Moderator
Moderator

@MoL 
Based on your description, we recommend contacting the service center in your location to arrange for the repair of your mobile phone. If possible, please provide the serial number of your phone via PM to confirm the product warranty first. Sorry for any inconvenience it may be caused. 
[Zenfone/Pad] Where to find the product S/N (Serial Number)?

Thanks for the reply, but I bought the rog 5 two years ago and I did check on asus website to see warranty had expired exactly one year after. I couldn't bother investing more seeing there were so many problems and simply bought a new phone.

My post was meant to be a PSA only.

xerodoom
Star III

my ROG 5 was working fine but I updated, and now it is dead lol.

login078
Star III

Pretty sure this one needs motherboard replacement like mine. Now it feels like ASUS is intentionally bricking RoG phones particularly 5 and 6 with there new update. Think twice before updating your ROG phone/s