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Microphone does not work when enable loudspeaker

Please tell us some basic information before asking for help:
Model Name: ROG Phone 5 Ultimate
Firmware Version: 18.0840.2107.151
Rooted or not: Non-root
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi,
My name is Hairul. I would like to clarify that my microphone does not work after i enable my loudspeaker during on call. Is there any settings i need to change or this is firmware issue?
Thank you.
6 REPLIES 6

Hi @Irene2_ASUS ,
Hope you are doing well. Is there any update on this matter? Is the issue about version firmware or hardware problem?
Thank you.

I am having the same issue as well my voice will not be audible if I but in loudspeaker
kindly help with the issue