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Latest ROG 5 WW update notification shade bug

Sobaniforce
Star II
Please tell us some basic information before asking for help:
Model Name: ZS673KS
Firmware Version: WW-31.0810.1226.77
Rooted or not: not rooted
Frequency of Occurrence: every time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi since installing the latest update I have a weird issue when I swipe down, see video. Makes it hard to swipe notification shade up again to get back to main content.

6 REPLIES 6

Pratik_1313
Star I
I have the same problem, but when I see infinite notification blank screen I understood that back button out of three navigation button on bottom helps going back to normal status bar icons. But this bug should be fixed

Sobaniforce
Star II
One month later, just updated using the latest WW firmware, issue still exists. Disappointing.

Gustav_ASUS
Community Legend III
@Sobaniforce Are you using VPN? This mgiht be tied to an issue that we're currently working on a fix for.

Sobaniforce
Star II
Gustav_ASUS

@Sobaniforce Are you using VPN? This mgiht be tied to an issue that we're currently working on a fix for.


View post
Thanks for the reply, I'm not using a VPN. I'll try to think of any specific setup I may have causing the notification shade to play up...
I have a work profile setup, so work apps and personal apps, I'm using the new swipe gestures instead of the home/back/app-switch buttons, I'm using a single sim as well.
While writing this reply since you'd prompted me
I was just playing around with the notification shade and have shared a recording, definitely seems related to the work profile. When I pull down the notification shade the second time it seems to scroll infinitely, with a large touch area below that shows the work profile network monitoring prompt. See video attached, and screenshot after I scrolled wayyyyyy down. Guess the little button boundaries are out of whack?
screenshot-20220602-111210109.jpg

When I turn off the work profile the glitch is no longer present.