Latest ROG 5 WW update notification shade bug

SobaniforceSobaniforce Level 1
edited June 30 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ZS673KS
  2. Firmware Version: WW-31.0810.1226.77
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: every time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hi since installing the latest update I have a weird issue when I swipe down, see video. Makes it hard to swipe notification shade up again to get back to main content.



  • Pratik_1313Pratik_1313 Level 1

    I have the same problem, but when I see infinite notification blank screen I understood that back button out of three navigation button on bottom helps going back to normal status bar icons. But this bug should be fixed

  • One month later, just updated using the latest WW firmware, issue still exists. Disappointing.

  • @Sobaniforce Are you using VPN? This mgiht be tied to an issue that we're currently working on a fix for.

  • SobaniforceSobaniforce Level 1
    edited June 2

    Thanks for the reply, I'm not using a VPN. I'll try to think of any specific setup I may have causing the notification shade to play up...

    I have a work profile setup, so work apps and personal apps, I'm using the new swipe gestures instead of the home/back/app-switch buttons, I'm using a single sim as well.

    While writing this reply since you'd prompted me

    I was just playing around with the notification shade and have shared a recording, definitely seems related to the work profile. When I pull down the notification shade the second time it seems to scroll infinitely, with a large touch area below that shows the work profile network monitoring prompt. See video attached, and screenshot after I scrolled wayyyyyy down. Guess the little button boundaries are out of whack?

    When I turn off the work profile the glitch is no longer present.

  • Latest update (31.0810.1226.91) has resolved the issue. Thanks team 😊

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