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I can't update for android 13

Garuda21
Star I
  • Why i can't update my rog 5s to android 13??I still 12,can somebody tell me?Help me
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@Garuda21 
Please confirm if your phone's firmware is used across different regions.
If not, please refer to the following method to update the firmware.
Tap "Check Update" in "Settings" -> "System update" to check if the firmware is the latest version.
Note: During the update process, please charge your phone with the AC adaptor or make sure the phone has at least 15% battery power level.

However, if you are unable to update, it is advisable to visit a repair center for further verification.
The following is the contact information:
https://www.asus.com/support/service-center-location 
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.

soulreaper0666
Rising Star II

in/phones/rog-phone-5-model/helpdesk_bios 

They have uploaded the android 13 update file. Go download it.