10-30-2023 11:53 AM
Hi, I'm new here. Can anyone one Help me to get Android 13 Update on my ROG 5 Phone.
I also joined the BETA TEST PROGRAM.
Thanks !!!
10-31-2023 11:16 PM - edited 10-31-2023 11:17 PM
Hi, that email is only an auto reply indicating you've "signed up" for the program instead of being enrolled successfully... Please provide a screenshot of the software version on your phone and also a screenshot of the serial number. Thanks
11-01-2023 01:24 AM
11-01-2023 01:25 AM
11-01-2023 07:33 PM
After checking you S/N, we found that your phone with WW version was from CN (Tecent) version, and this makes sense why your phone unable to get OTA.
11-01-2023 08:39 PM
Is there any way to get the update ?
Can you please help ??!!!!