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[Help] How can I get Android 13 Update on ROG Phone 5

Javaron
Star II

Hi, I'm new here. Can anyone one Help me to get Android 13 Update on my ROG 5 Phone.

I also joined the BETA TEST PROGRAM.

Thanks !!!

10 REPLIES 10

Titan_ASUS
Community Manager
Community Manager

@Javaron 

Hi, that email is only an auto reply indicating you've "signed up" for the program instead of being enrolled successfully... Please provide a screenshot of the software version on your phone and also a screenshot of the serial number. Thanks

Thanks for your quick reply. 🫡

Here the Software Version

& the Serial Number

Titan_ASUS
Community Manager
Community Manager

@Javaron 

After checking you S/N, we found that your phone with WW version was from CN (Tecent) version, and this makes sense why your phone unable to get OTA.

Is there any way to get the update ? 

Can you please help ??!!!!