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Frame rates dropping rapidly while playing PUBG.

Star I
Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version: latest
Rooted or not: not
Frequency of Occurrence: upon returning to lobby and sometimes while in-game.
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
frame rates are fluctuating and lagging like a really low end device when returning to lobby. Please give a solution. Tried restarting and switching to x mode. Please resolve.


Zen Master I
Hi @Maneyc0c ,
Here are some trouble shooting steps:
1.I would suggest to clear cache both in PUBG app and system wide.
2.You can try to reset your Network, for that go to:
Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth
3.Also reset app preferences.
4.Unistall/reinstall app
4.If still you encountered the same issue after trying previous steps then you can try to "Factory Reset" your device.
Settings>System>Reset options>Erase all data(factory reset)
*Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.