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Extreme Network Issues

apurav799
Star III
Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: 18.0840.2109.188
Rooted or not: Not Rooted
Frequency of Occurrence: Daily
APP Name & APP Version (If your issue relates to the app): N/A
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Mumbai - India
Network connectivity is extremely bad. Lucky if it remains connected even when I move in my house. No network if I enter any establishment like Mall, hotel, office etc. I have switched to whatsapp calls as all normal calls are distorted. I got it shown to repair center twice. Is there any DIY way to resolve it as I don't want to visit service center due to the amount of time they take to resolve issue.

All this is I can say with surety as others are getting full network at same location for same network operator but mine is still searching for it. I use Airtel by the way.
11 REPLIES 11

apurav799
Star III
zerojin14

https://zentalk.asus.com/en/discussion/comment/200991#Comment_200991

That's good in a way, that means it's software and not hardware.


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Yes, it is definitely software issue but they are not able to iron out issue after months of reporting it that is not acceptable. I mean if a phone does not serve its basic purpose then what is it for then.

zerojin14
Rising Star I
apurav799

https://zentalk.asus.com/en/discussion/comment/201032#Comment_201032

Yes, it is definitely software issue but they are not able to iron out issue after months of reporting it that is not acceptable. I mean if a phone does not serve its basic purpose then what is it for then.


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I guess I will start sharing this on social
It's not good for company to stay silent and keep selling the phone.