Extreme Network Issues
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12-01-2021 09:08 PM
Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: 18.0840.2109.188
Rooted or not: Not Rooted
Frequency of Occurrence: Daily
APP Name & APP Version (If your issue relates to the app): N/A
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Mumbai - India
Network connectivity is extremely bad. Lucky if it remains connected even when I move in my house. No network if I enter any establishment like Mall, hotel, office etc. I have switched to whatsapp calls as all normal calls are distorted. I got it shown to repair center twice. Is there any DIY way to resolve it as I don't want to visit service center due to the amount of time they take to resolve issue.
All this is I can say with surety as others are getting full network at same location for same network operator but mine is still searching for it. I use Airtel by the way.
Model Name: ROG 5
Firmware Version: 18.0840.2109.188
Rooted or not: Not Rooted
Frequency of Occurrence: Daily
APP Name & APP Version (If your issue relates to the app): N/A
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Mumbai - India
Network connectivity is extremely bad. Lucky if it remains connected even when I move in my house. No network if I enter any establishment like Mall, hotel, office etc. I have switched to whatsapp calls as all normal calls are distorted. I got it shown to repair center twice. Is there any DIY way to resolve it as I don't want to visit service center due to the amount of time they take to resolve issue.
All this is I can say with surety as others are getting full network at same location for same network operator but mine is still searching for it. I use Airtel by the way.
11 REPLIES 11
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01-13-2022 08:09 PM
zerojin14Yes, it is definitely software issue but they are not able to iron out issue after months of reporting it that is not acceptable. I mean if a phone does not serve its basic purpose then what is it for then.https://zentalk.asus.com/en/discussion/comment/200991#Comment_200991
That's good in a way, that means it's software and not hardware.
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01-15-2022 10:33 AM
apurav799I guess I will start sharing this on socialhttps://zentalk.asus.com/en/discussion/comment/201032#Comment_201032
Yes, it is definitely software issue but they are not able to iron out issue after months of reporting it that is not acceptable. I mean if a phone does not serve its basic purpose then what is it for then.
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It's not good for company to stay silent and keep selling the phone.

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