This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Exclusive function for Ultimate series is not working after motherboard replacement

PurichT
Star I
Hi guys. Recently, my rog phone 5 Ultimate died and got motherboard replacement. After the replacement had completed, I checked the phone and found that the rear touch option for Air trigger in game genie were missing and monochrome lighting at the rear LED not working as well. My thought is It look like the service center replace some wrong parts in the motherboard. I have contacted the service center in my area already. Need some advice or opinion for the case.
2 REPLIES 2

Karen_ASUS
Rising Star II
Hi PurichT
We have sent a direct message to you. Could you provide us with the RMA number through direct message?
Thank you.

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.