Device not certified

[mshibo]

Hello,
So, out of nowhere and suddenly some APPS (Mostly Banking) stopped working claiming my device isn't certified while it was all working fine and I never ROOTED my device.
In addition, I flashed the device with the official FW from your site to make sure all is official and it's the same problem and finally I noticed something in the play store which is this line saying my device isn't certified.

1. Model Name: ASUS ROG Phone 5s 
2. Firmware Version: Android 13 (WW_33.0210.0210.221)
3. Rooted or not: No (Never ROOTED)
4. Frequency of Occurrence: Always (Started two weeks ago)
5. APP Name & APP Version (If your issue relates to the app): Google Play claims my device isn't Google Play Protect Certified.

What is going on with ASUS Phones? and why Google claims that phone doesn't have certification? 
What is more important, how to solve this problem?

[mshibo]

A week ago, you sent me a PM asking for my SN and I replied with the info needed.
I am still waiting your response for solving the problem.
If you can't solve the problem then simply tell us.
You may also say it loud and clear that our devices is not certified from Google.
But this total ignorance is absolutely unacceptable. 

[Falcon_ASUS]

@mshibo 
I have a reply to you, please check it.
Sorry for any inconvenience it may be caused. 

[RRTenshi]

Same issue here. I just factory-resetted the phone, updated all pre-installed apps in Google Play without installing any new one, checked that System is up-to-date (version 33.0210.0210.242). And still Google Play Protect certification states "Device is not certified".

[Falcon_ASUS]

@RRTenshi 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.

[xZENx]

Hi! I have the same issue.

Rog 5s  -  33.0210.0210.242