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delay in service

jobyje4
Star I

device: Asus Rog 5s

Delay in Service. my phone is dead and it's still under warranty. I  went to a nearby service center for repair on 07.12.2023. they said it may take 15 days to 30 days. Even though it was quite a long period I  accepted that. Now it had been nearly 40 days and still, I didn't receive my phone back. I notified them multiple times, what can I do?

1 ACCEPTED SOLUTION

Accepted Solutions

Falcon_ASUS
Moderator
Moderator

@jobyje4 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.

View solution in original post

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@jobyje4 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.