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Consumer lawsuit against ASUS for update 31.0810.1226.128 which stopped the wifi from working

Devdutt
Star III
Anyone else have their wifi not work after an update from ASUS for their ROG 5S phone?
Why do we have to pay for repairs if it is ASUS's fault for pushing an update with known issue?
They will tell you all the bullshit troubleshooting steps like restart/ format, etc. and we have to go to service center who won't even understand the problem and charge for the phone repair + Take weeks to get back. Anyone else facing this issue please contact me, I am getting my lawyer to draft a complaint to consumer court in India and also let's see how we can force them to rectify this. Absolute bad testing team they have.

I had a Lamborghini Asus laptop, motherboard got fried twice, had to wait 1 month for replacement in 2008. I have Asus ROG dual screen laptop right now, its only 1.5 years old and the 'S' key stopped working due to heating issue. It only works when the laptop is hot. Like what shoddy work is that. I am never getting ASUS or recommending expensive ASUS products to anyone ever again.
55 REPLIES 55

I am facing the same issue and my wifi is not working in my 5s help wat to do

Jiaszzz_ASUS
Moderator
Moderator
Hello, KЇrK只Sム几ta.
We apologize for any inconvenience this may cause.
Please check the reply in another of your posts and the PM inbox.
Thank you.

ItsMeCHG
Star III
My device suddenly rebooted today and games started to stutter. I hope it dies before warranty expires. Motherboard already replaced once.
@Jiaszzz_ASUS Have you or any moderators ever reported this to ASUS ever instead of replying in comments or sending PM's?

FunBike31
Community Legend I
Allez signer cette pétition qui s'émeut enfin, depuis que je l'ai repostée elle est passée de 59 à 99, ne la laissez pas s'endormir.
https://www.change.org/p/asus-india-recall-all-asus-rog-phone-5-and-provide-full-refund-d55475d1-53a...
Enfin, si un modérateur comme @Jiaszzz_ASUS vous demande d'appliquer une faq de résolution de problème Wifi, totalement inutile car depuis mai 2021 on sait que c'est la carte mère, appliquez cette faq et écrivez lui le résultat, si c'est par message privé faite un copier/coller de ce résultat en public. Ne négligez pas de le faire, ASUS pourrait utiliser cet argument pour montrer que l'utilisateur n'a rien fait pour aider et que le problème n'était pas un défaut matériel/caché au moment où il s'est produit.

Royalblue
Star II
KЇrK只Sム几ta

I am facing the same issue and my wifi is not working in my 5s help wat to do


View post
Same with me, Still dont know what must I do, because ASC to far from my home