Please tell us some basic information before asking for help: Model Name: rog 5 Firmware Version: A12 .91 Rooted or not: no Frequency of Occurrence: APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ======================================== From today evening camera not working, only black screen showing. Hard reset, soft rest everything done, nothing seems to work. Asus sold us a shit phone instead of a gaming phone.
Hi, As you have already tried all troubleshooting. Please run SMMI test and check if it's related to hardware. How to Enter SMMI_TEST (test hardware) Go to Calculator=>type " .12345+= " you will be entered to SMMI_TEST Either way, please visit the service center. https://www.asus.com/in/support/service-center/india
Reboot your phone/pad and launch the camera again. Clear the camera data and cache : Go to Settings -> Apps & notifications -> SEE ALL xxx APPS -> Camera -> Storage & Cache -> execute CLEAR STORAGE and CLEAR CACHE.
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