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Bottom speaker Suddenly stopped working on my rog5, is this software issue or hardware issue ?

saiyedaltaf9
Star II
Please tell us some basic information before asking for help:
Model Name:rog 5
Firmware Version:WW_Phone-31.0810.1226.91-0
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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3 REPLIES 3

ARP_ASUS
Community Legend II
Hi saiyedaltaf9,
Please try the below troubleshooting:
Run SMMI test to check if this is related to hardware.
Factory reset once, post backing up your device.

How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
Select Receiver1_Test=>Press Start to check 

Lord_Messi
Zen Master II
That's hardware issue

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.