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Blue death

nagyt2014
Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): -
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi AsusSuport!
My Asus Zenfone 5Z display turned facebook blue. Before this i wanted to open the fb app. So after it shut down, couldnt turn it on, no hard reset was working, and battery charging was not working also. I tried to connect to connect ot my laptop, without result. Guarantee period of course was over this year, in february. I'd appreciate every advice. Thanks!
1 REPLY 1

Irene2_ASUS
Zen Master I
Hi @nagyt2014
If your device is unresponsive our recommendation is to bring it to your nearest Asus Service Center to let them take a look at it.