ASUSROG5 Built-in Theme
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12-09-2021 01:28 AM
Model Name:ROG 5
Firmware Version:
Rooted or not: NOT
Frequency of Occurrence: Bought the theme cant download it.
APP Name & APP Version (If your issue relates to the app): Built in theme store
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I bought the theme yesterday I've tried rebooting the phone tried everything and it still shows error until now. I contacted the developer but havent got any answer from them until now! Is ASUS customer service this terrible?
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12-18-2021 07:46 AM
Irene2_ASUSHi @KhShen ,
I have deleted one of your pictures as it showed some of your personal details related to that purchase as this is a public thread.
Could you send here a screenshot of what you have in App store-> My themes -> Downloaded
Thank you!
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This is screenshot of what i have in App store-> My themes -> Downloaded. I bought the Asphalt 9 White Phantom.
I've also cleared the cache and it changes nothing. Still not getting the theme.
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12-18-2021 07:47 AM
KhShen@Irene2_ASUS helphttps://zentalk.asus.com/en/discussion/comment/197663#Comment_197663
This is screenshot of what i have in App store-> My themes -> Downloaded. I bought the Asphalt 9 White Phantom.
I've also cleared the cache and it changes nothing. Still not getting the theme.
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12-20-2021 05:38 AM
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12-20-2021 05:42 AM
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12-20-2021 05:55 AM