02-05-2024 01:21 PM
Model Name: Rog Phone 5s
Firmware Version: Unknown
Rooted or not: No
Frequency of Occurrence: This is the first time it has happened
APP Name & APP Version (If your issue relates to the app): N/A
My ROG phone 5s suddenly got switched off. It had more than 50% charge at that point and I have not been able to power it on since. No amount of charging or pressing the power button seems to work. The phone is 1 year and 7 months old. Not sure what the issue is nor how to fix it. Please check and help.
Thanks.
02-05-2024 05:09 PM
@KCK1
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.