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ASUS ROG PHONE 5 INTERNET PROBLEM

suiluj
Star I

Hi Everyone,

for assistance.

my asus rog phone 5 does no longer connects to the internet both wifi and data.

it just suddenly happened. did all the basic trouble shooting still no effect

 

 

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@suiluj 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657 
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

Hi,

Thank you for the feedback. I still haven't resolved the problem after all the basic trouble shooting you've mentioned. The last resort was doing factory reset and still no changes at all. So disappointing. The issue was so abrupt. No reason at all on my end.