Please tell us some basic information before asking for help:
Model Name: Asus Rog 5s Pro
Firmware Version: 18.1220.2109.131
Rooted or not: No
Frequency of Occurrence: 100%
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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The Asus charger seems to only not charge when I try to connect it to charge my Asus Rog 5s Pro phone. The battery will not go up nor will it go down.
Troubleshooting method:
When the Asus charger is connected to my Macbook Pro 15 (2019) laptop, it will charge the laptop. Thus I can conclude that the Asus charger is not bricked.
When I use a macbook charger and connect it to the Asus Rog 5s pro phone, the phone will charge. Thus I can conclude that the Asus Rog 5s Pro phone ports are not faulty.
