12-17-2023 04:41 AM
My Asus Rog 5s mobile fails to connect with the wifi or mobile internet after the recent update 8n September 23.Repeated calls to the customer support in India yield no result.I don't have a service centre near my place also and I'm saddled with a useless handset.
Even the sim changed ,innumerable factory reset done still there is no change.How should I handle this ?Initially there was update and next day enrol for Asus programme it asked I did it and post that my mobile is facing issues .I think in name of research they might have released a bug in the phone !
Asus app in my mobile sldo hot automatically deleted after this.
Asus please help
12-18-2023 05:50 PM
@Sangitamohandas
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.
https://www.asus.com/support/faq/1006657
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.
12-22-2023 06:30 AM