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Asus Rog 5s, 3G shutdown VoLTE

EFT_EOD
Star I

Hi, I have a Rog 5s

I have the latest version and have enable VoLTE and done everything that has been asked of by my provider. "Telstra"

I have gone into phone settings and tried changing stuff but it is clear that Rog 5s makes only calls on 3G.

It still doesn't work, so I'm guessing this is an Asus problem that they hope they can ignore and it will just go away?

1 REPLY 1

Scarpoonie
Star I

I am having the same issue on my 5s, so following this for updates. It looks like I am going to have to buy a new phone which I really don't want to do right now. I spent half the day yesterday with Telstra support. They have concluded that my phone will work. But I don't think it will. If I select 4g/5g only for calls they drop immediately. If I do the same thing on my partners Rog 6D it works perfectly. The only way my phone can make and receive calls currently is 3G so not confident it will change at the end of August.  Maybe I should look for a non ASUS phone for my next purchase. If anyone has a work around please share. Thanks