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Asus ROG 5 problems

Zooga
Star I
  • Asus ROG 5 
  • Bottom speaker making noises or not working: lower speakers stops working . everytime I have to restart the phone to make it work again
  • Air triggers not working
  • SIM card isn’t recognized: suddenly lose mobile network connectivity, and the phone doesn’t recognize the SIM cards anymore. Sometimes it does but only one sim card
  • Fingerprint scanner disappeared: i don’t see the fingerprint scanner as an unlock option anymore.
  • Vibration doesn't work 
9 REPLIES 9

ReaperZ_Wolf
Zen Master I

1. Factory reset and see if things become normal

2. If things aren't normal, go to SC

ExodusCODM
Rising Star II

Congratulations. Time for you to visit the service center, just like the rest of us did. 

The thing is ... Asus doesn't have a service center where I'm from .... Not for ROG phones .. so I think im out of options 

Hi @Zooga 

I have PM you for confirming issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.