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ASUS ROG 5 Air Triggers not functioning

Star II


Its been 5 days since I made my post on another ROG 5 users topic relating to the same problem.

My air triggers stopped functioning half way through a game.

I followed the advice by the forum's moderators and decided to first clear the armory cache, all cookies and so forth. The air triggers still didn't work, so I decided to sacrifice my data and do a full factory reset, which is recommended by the moderators. I did that, then before backing up my phone, as I thought there was a chance that one of my original apps may have corrupted the software. I once again tried air triggers. Once again, no success. I then backed up my phone, and tried air triggers again, no success. Finally I found one of the a recommendation made by a moderator, to a person struggling with the same situation a year ago, to try the air triggers in safe mode. I did just that, and they actually worked. But then upon me restarting my phone in normal mode, I loaded up a game and they worked, briefly in the loading screen. Now once again, they are not working, not even in safe mode.

This MUST be a software issue that begun when the new android 13 update came out. Can something be done to fix this issue? There are people out there that actually use air triggers as part of their business tool on the likes of twitch, YouTube etc. And it's not an issue that can simply just be ignored. If I don't see a result soon. Sure I'll upgrade my phone... Onto another manufacturer with air trigger technology.


Star I

same problem. please Help Asus

Star II

I been having this problem since 13 update any help?!!!

Star I

Same problem here. And I'm thinking of buying the new release of the asus rog phone. But i fear this same issue will happen.


Same issue here, have perform all the steps stated by the moderator before. 

Symptom is only able to work for awhile before it is "hay-wired".

The 'hay-wired' symptom is both or one of the trigger keeps activated. After which it stops working (Refer to attached video)

Also, occasionally when u activate the Game genie function panel during the game, it fails to activate and pops up a msg that says "Game Genie has stopped working", Stop application/wait.

After so many users brought up about this issue since the launch of android 13, there is no solution to this problem yet. And finally I became a victim to it. I hope the info i provided will help to lead to a solution.

Star II

Omg same issue!! How in the hell is Asus just chillin while this happends... I'm thinking about rolling back to Android 12 or something idk. I need my triggers back!! We all do !! Asus what the hell are you doing man?!?!