cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi and hotspot cannot turn on

benjie1789
Star I
Cant turn on my wifi/hotspot, sometimes its ok but when i turn it off or restart my phone wifi wont open again. I already tried to reset factory data still not working. Any suggestions how to fix this?
9 REPLIES 9

Mattias_ASUS
Moderator
Moderator
For this, I would recommend you contacting your closest ASUS Service Center.
https://www.asus.com/support/service-center-location

Pervage
Rising Star II
benjie1789

Cant turn on my wifi/hotspot, sometimes its ok but when i turn it off or restart my phone wifi wont open again. I already tried to reset factory data still not working. Any suggestions how to fix this?


Wifi and hotspot cannot turn on
There is a workaround. Go to hotspot settings and enable dual mode. This is bug from long time and Asus will not fix it. I think service centre will do the same thing which you have already tried like factory reset.

Mostwanted
Rising Star II
Hi Looks like I've posted similar issue in detailed but Asus not giving a shit about it.
Here's link for the thread
https://zentalk.asus.com/en/discussion/64554/hotspot-issue-when-wifi-is-connected#latest

Grey_Sherman
Star I
Hi ,
I have a Rog 5 ultimate.
After the latest security patch update my wifi and hotspot toggle stopped working.
Restarting the mobile worked sometimes, but now it doesn't work any more.
Any suggestions?