widevine L3 why??? i did nothing but today I cant see netflix HD suddenly

[TaeSeong]

Please tell us some basic information before asking for help:
Model Name: I003DD
Firmware Version: 17.0823.2099.98-0
Rooted or not: not
Frequency of Occurrence: widevine L3 why???
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Christine_ASUS]

If I miss to reply you for repair arrangement or case tracking, please tag me below! Thank you!

[aeron_crestfall]

Christine_ASUS

Hi friends

After checking, if you have never unlocked or rooted your device, ZS661KS Widevine L3 issue, which is irrelevant to system update, can only be fixed by rewriting several keys in the repair center currently. Please do not hesitate to let me know if you have the issue. I will PM you for further repair arrangement.

Hi usamaro1411 & Swadesh

Please check the inbox. Thank you.

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Me too having issues. I didn't root or anything

[Skrue]

Same issue here widevine downgraded from L1 to L3, unfortunately Rog 3 is unofficially released here in the UAE so no service center of some sort. Plus tencent version flashed with Global Rom are mostly the ones being sold here.

[GarvitKhatod]

Christine_ASUS

If I miss to reply you for repair arrangement or case tracking, please tag me below! Thank you!

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Kindly also arrange something for me I'm also downgraded to DRM L3

[Aryan202]

ROG Phone 3 and ZenFone 7 having issues with HD playback in NetflixJudging by this article all the affected devices will have to be taken to the service centre to get it back to L1 imo