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Virtual Background Issue on Zoom Meeting

alkafirun
Star I
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: .122
Rooted or not: Not
Frequency of Occurrence: -
APP Name & APP Version (If your issue relates to the app): Zoom Meeting
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Why can't I use virtual background using my ROG Phone 3 in Zoom Meeting? I really need this feature, and I think everyone also need. Please help to fix. Thanks
2 REPLIES 2

ronald1985
Community Legend I
alkafirun

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 3
  2. Firmware Version: .122
  3. Rooted or not: Not
  4. Frequency of Occurrence: -
  5. APP Name & APP Version (If your issue relates to the app): Zoom Meeting

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Why can't I use virtual background using my ROG Phone 3 in Zoom Meeting? I really need this feature, and I think everyone also need. Please help to fix. Thanks


Virtual Background Issue on Zoom Meeting
Virtual Backgrounds are not supported on this device. Only Zoom developers will be able to enable (or optimize) the app so it can be compatible with ROG devices.

Rosdyana_Kusuma
Community Manager
Community Manager
Adding zoom help center page about the virtual background, https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background#h_... , as you can see, currently ASUS phone is not supported by Zoom, you can ask them (Zoom help center) about it.