Virtual Background Issue on Zoom Meeting

alkafirun

Please tell us some basic information before asking for help:

1. Model Name: ROG Phone 3
2. Firmware Version: .122
3. Rooted or not: Not
4. Frequency of Occurrence: -
5. APP Name & APP Version (If your issue relates to the app): Zoom Meeting

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Why can't I use virtual background using my ROG Phone 3 in Zoom Meeting? I really need this feature, and I think everyone also need. Please help to fix. Thanks

ronald1985

https://zentalk.asus.com/en/discussion/42232/virtual-background-issue-on-zoom-meeting

Virtual Backgrounds are not supported on this device. Only Zoom developers will be able to enable (or optimize) the app so it can be compatible with ROG devices.

rosdyana_kusuma

Adding zoom help center page about the virtual background, https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background#h_01EJVN99HXC6Z3EH8ASR5TE8YA , as you can see, currently ASUS phone is not supported by Zoom, you can ask them (Zoom help center) about it.