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TOUCH SCREEN AND FINGER PRINT BECAME UNRESPONSIVE AFTER UPDATE DISPLAYS AND LCD WERE FINE WHAT TO DO

SalvadorManalo3
Star II

CAN YOU PLEASE HELP ME WITH THIS MATTER AFTER THE RECENT UPDATE OF ROG 3 TOUCH SCREEN AND FINGER PRINT SCANNER BECAME UNRESPONSIVE THE DISPLAY AND OTHER FEATURES WERE FINE LUCKILY WE CAN USE TYPE C MOUSE WITH OUR DEVICE ASIDE FROM SERVICE CENTER CAN YOU OFFER MORE OR ALTERNATIVE SOLUTION?

7 REPLIES 7

SalvadorManalo3
Star II

up

Jaganmohan
Rising Star I

Seems like Asus removed the download links. Could someone help on this. I just want to try flashing the old build. It may solve the problem 

keren_ASUS
Moderator
Moderator

Hi @SalvadorManalo3 

 

I apologize for the inconvenience. Please backup your data and perform a factory reset. After doing so, please check if the issue still persists. If it does, please visit your nearest service center for further assistance. Thank you!