THE FAST CHARGE DON'T WORK ON ROG PHONE 3

[Zeno]

Please tell us some basic information before asking for help:
Model Name: Asus Rog Phone 3 16 Go
Firmware Version: 17.0823.2008.78
Rooted or not: not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello,
The fast charge function of my Rog Phone 3 does not work. Since version 0.70.
(Currently it takes me 3 hours to charge from 0 to 100%)
What can i do ?

[Abdullah_Hadi]

Abdullah Hadi

i got exact same problem. my phone takes around 3 hours for full charge even though the status shows hypercharge

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have tried both the side port and bottom port but same problem

[Abdullah_Hadi]

@Gustav_ASUS waiting for your comments. please help us out

[ZT-ec7273cf]

Abdullah Hadi

@Gustav_ASUS waiting for your comments. please help us out

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bro I'm also facing same problem hypercharge amd original charger not working after .78 update

[Zeno]

No moderator intends to take our problem seriously?
I raised this "problem" since October 04, and no concrete solution has been proposed ...
If "Asus' help" boils down to that, we have fallen very low ...