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Screen broke on first drop

kangkan
Star III

Model Name: ROG 3, 8gb RAM, 128 gb , india (flipkart)
Firmware Version: latest
Rooted or not: No
Frequency of Occurrence: On
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So after a month of black-crush, battery drain, software glitches and so many other problems the inevitable happened . i happen to drop my phone . and the screen cracked ..dead display on its very first drop 😞 . I should have been more careful. Maybe stopped using the default good-for-nothing case that asus provided with the box and invested on a new shock proof case. i don't think its covered under warranty or is it? i am in distress. If possible can i claim under warranty as i don't think the screen is the standard of gorilla 6 or whatever mentioned.. to be broken in a single fall. i may have dropped my older phones like a hundred times but still display keeps on working fine.
I don't mind paying a logical amount too to fix it but the amount that the asus service center quoted near my place to replace the screen was way beyond what i had expected.am i being duped ? is there any official cost in INR someone can help me here with. Thank you.

16 REPLIES 16

Saifuddin
Zen Master III
hank_email_is

Is the fall on the edge? Usually that is the weakest point. If you fall flat, like impact in the middle, that is actually the strongest point.


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Broke from bottom right

devicentextian
Rising Star II
Mine fall flat still made a crack on the screen then half of the pixel on the screen starts flickering so it doesn't matter how it fall it just weak on durability

Sora_Synn_Gamin
Star III
Damn. Now I'm scared to use mine 😂 I already always lay my phone on a table cloth to avoid unnecessary scratches. Now I have to be extra diligent to make sure I never drop it.

Saifuddin
Zen Master III
sorasynngaming

Damn. Now I'm scared to use mine 😂 I already always lay my phone on a table cloth to avoid unnecessary scratches. Now I have to be extra diligent to make sure I never drop it.


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You should be scared
I broked mine and now i am scared for the money they are gonna ask to repair mine



xihe
Rising Star II
Mine dropped on the floor with the lighting armor case. No screen crack but a dent on the top right frame of the phone where the lighting armor case got pushed back upon impact on the ground. Height around 1 meter.