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ROG Phone 3 power button issue after A12

SangeYasha
Star I
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: 31.0210.0210.236
Rooted or not: Not Rooted
Frequency of Occurrence: Daily
APP Name & APP Version (If your issue relates to the app): N.A.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
After updating to Android 12, I have this persistent issue with the power button. It is unresponsive at times and occurs daily. I will press the power button to turn on screen or to check the time but phone will freeze and lag and the screen would only light up approximately 5 to 8 seconds after I had pressed the button. It occurs only when my screen is shut and I am trying to on the screen again.
I don't know what is causing this but it had been occuring since I updated to Android 12. I have tried to clear the cache and restarted my phone but it still occurs.
There is no problem with the power button physically and my best guess is it is some software issue.
Other physical button (volume) seems to work fine.
7 REPLIES 7

Deepan_Ch
Rising Star II
Not claiming anything. It seems like my piece of hardware went wrong.
And now customer care is telling me that they need AT LEAST 7 DAYS to repair this. 😶

Danishblunt
Hall of Fame I
Deepan_Ch

Not claiming anything. It seems like my piece of hardware went wrong.

And now customer care is telling me that they need AT LEAST 7 DAYS to repair this. 😶


View post
OP is having an issue with his phone having a delay when pressing the power button, this is a bug due to battery optimization. Not sure what kind of hardware issue you're talking about.

ASUS_Bot
Rising Star II
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