Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-03-2020 05:01 AM
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: 17.0823.2009.99
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have tried the original brick and cable and it can charge other phones.
Does not charge with original ASUS charger.
Initially was able to use the Samsung fast charger but after update does not work either. Only the Huawei charger works at least even if not fast.
Screen shows the phone is charging but it actually is discharging and the charge percentage is getting lower.
I just bought this phone yesterday. It is brand-new. Please help.
Solved! Go to Solution.
14 REPLIES 14
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-13-2020 01:39 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-14-2020 05:22 AM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-14-2020 05:25 AM
pradeep03.pkGustav helped 🙂@hrcamacho888 @Gustav i also have the same problem, can anyone help me with this issue?
View post
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2020 02:56 AM
I have the same problem, forced to charge with an old charger. Anyone know how to fix this?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2020 05:31 AM
@cedric.grenet.1994 Gustav was able to help me
