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- ROG Phone 3 not charging with official charger
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ROG Phone 3 not charging with official charger
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09-13-2020 05:16 PM
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: Version WW-17.0823.2007.58
Rooted or not: no
Frequency of Occurrence: everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
ROG Phone 3 is not charging with official charger I tried factory resetting the phone it didn't help, kindly suggest me an action should I return the product? It's charging with other chargers and Asus charger is charging other devices fine, what kind of issue is this? I bought this phone after using a phone for 6 years so my hard earned money is in this kindly assist me.
Model Name: ROG Phone 3
Firmware Version: Version WW-17.0823.2007.58
Rooted or not: no
Frequency of Occurrence: everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
ROG Phone 3 is not charging with official charger I tried factory resetting the phone it didn't help, kindly suggest me an action should I return the product? It's charging with other chargers and Asus charger is charging other devices fine, what kind of issue is this? I bought this phone after using a phone for 6 years so my hard earned money is in this kindly assist me.
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11-04-2020 05:52 AM
rockingawgLesson number one, dont trust 100% to them.Hello Gustav, thanks for you reply yes I can confirm its an issue with the original charger, I love ROG brand and never had any issue with other products before, I don't know about the warranty there was no warranty card in it, but I do have my 30 day return still available with Amazon, I will wait and see as I trust ASUS will get this fixed surely. again thanks for your reply.
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11-04-2020 06:06 AM
Let's wait, I think the developers are cooking something for this issue. I hope so...
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11-07-2020 02:15 AM
Despite changing the Asus USB C cable with another branded USB C , the ASUS original charger does not charge my ROG 3. I am unsure whether it is a faulty charger or a software issue.
ASUS has to provide an immediate answer, otherwise owners have to buy separate chargers and cable for no problems of their own fault. I have not heard any answer yet
ASUS has to provide an immediate answer, otherwise owners have to buy separate chargers and cable for no problems of their own fault. I have not heard any answer yet
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11-08-2020 05:08 AM
chantzeleongI thought you have been reached by asus moderator for a possible fix? I just back read.Despite changing the Asus USB C cable with another branded USB C , the ASUS original charger does not charge my ROG 3. I am unsure whether it is a faulty charger or a software issue.
ASUS has to provide an immediate answer, otherwise owners have to buy separate chargers and cable for no problems of their own fault. I have not heard any answer yet
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11-08-2020 11:40 PM
All talk, no action
